Copyright 2019 Michelle Marie Clinical | All Rights Reserved | Designed by Tina DiTomasso

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APPOINTMENT POLICIES

 

New Clients:
We look forward to welcoming you to Ambiance Medi  Spa! 


Due to the high volume of clients placed on our Waiting List, a $30 deposit is required to hold your first scheduled Consultation, Facial, or Clinical Treatment appointment with us.


This deposit will be applied to your final balance after you receive the service. 
This deposit is nonrefundable unless the cancellation procedure noted below is followed.

 

Saturday Appointments:All Saturday appointments require a $30 deposit, do to the high demand request for this day. This deposit is non refundable and will be applied as a credit to your service. There is only a 72 hour cancellation window for this appointment day.

“No-Show” Clients:
Clients who schedule appointment but fail to keep the appointment without notice or consideration to the SPA will be required to pre-pay for their next service in full at the time of booking.  This payment is non-refundable


Cancellations:

We understand that emergencies sometimes occur that result in a client’s need to cancel an appointment.To cancel or rebook your appointment, we require 24 hour notice for any single service and 48 hour notice for any multiple or package services.

Late Arrivals
To ensure all clients of Ambiance Medi Spa begin their treatment on time and receive the full spa experience we request that you notify us if you will be unable to make your appointment.

For All Clients
 Please arrive 5 - 10 minutes in advance of your appointment to complete intake forms and to take care of any other needs.

If you arrive late for an appointment, our staff will do their best to meet all of your service needs, however we may be required to shorten your services so as to keep on schedule for our next guest.  Payment in full for the service is required regardless of the length of time available to complete the service.
 

If you arrive more than 15 minutes late, the appointment may need to be reschedule to another time to ensure that we can keep on schedule for our next guest.